Once and order is received, it will be shipped within 1-2 business days from our office in Honolulu. Shipments to the US generally take 5-7 days to deliver. International shipments can take up to 7-16 days for delivery. Any import taxes, duties or custom fees are not included and are the responsibly of the purchaser.
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
Returns & Exchanges
Yes, items can be returned or exchanged within 30 days of the order date. After 30 days of the order date we will no longer accept returns. Returned or exchanged dresses must:
- Dress has not been worn, washed or altered in anyway
- No visible signs of use such as makeup, deodorant, perfume, scents, hygentic stains, any kind of stain etc.
- All tags must be intact and the dress must be returned in its original packaging.
First time exchanges will have free shipping for customers in the USA.
We do not provide free shipping for returns. A $7.00 Shipping and Handling Fee will be deducted from the order amount being refunded for US customers only.
All exchanges and returns must be processed in the country the order was placed. Exchanges are only permitted for U.S. orders.
International orders: No exchanges permitted. We recommend to return and item and place a new order. International shipping costs is not covered in the refund. Please contact us if you have an international return.
You can contact us through our contact page! We will be happy to assist you.